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Who We Are
Our website address is: https://vapesells.com/
Thank you for visiting Vapesells — an online shop for e-cigarettes, e-liquids, and vape accessories. We care about the security of your data and clear rules for using our shop. Read this Privacy Policy to learn what data we collect, how we use it, and what rights you have. By using our services, you confirm that you have read its contents.
Vapesells Online Shop Privacy Policy
1. General Provisions
This Privacy Policy applies to the Vapesells online shop operating at www.vapesells.com. In this document, Vapesells means the e-cigarette online shop brand responsible for customer communication, order handling, personal-data processing, and information published on the website.
This Privacy Policy describes how we collect, use, store, and share your personal data on vapesells.com when you visit the website, purchase e-cigarettes, disposable e-cigarettes, e-liquids, or vape accessories, contact customer service, or use other features of our online shop.
As the controller of personal data, Vapesells processes customer personal data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR) and the Personal Data Protection Act.
2. Personal Data Controller and Contact
Vapesells is operated by JACQUELYNANN CREATIVE LIMITED, a private limited company registered in Northern Ireland under company number NI725403.
Registered office: Suite 6 67 Coney Road, Londonderry, Northern Ireland, BT48 8JP, United Kingdom
The controller of personal data processed through the Vapesells online shop is the entity operating the shop at www.vapesells.com. If, after reading this Privacy Policy, you have additional questions, need more information about our privacy practices, or would like to make a complaint about personal-data processing, contact us through the contact form on vapesells.com or at the customer-service email address shown in the Contact section.
For matters concerning personal-data protection, you can also contact us by post at the shop’s registered address. We respond to privacy inquiries within 30 days of receiving them.
3. What Personal Data Do We Collect?
When you visit vapesells.com, we automatically collect certain information about you and your device, as well as data that you provide when contacting us or placing an order. The scope of the data collected depends on how you use our website.
Device and website activity information
- Purpose of processing: Website optimization, analysis of usage data to improve shop operation, and transaction security.
- Data source: Data collected automatically through cookies, log files, tags, and tracking pixels.
- Data collected: Browser type, IP address, time zone, cookie data, pages or products visited, search phrases (for example, “disposable e-cigarette” or “e-cigarette liquid”), how the website is used, and approximate location.
Order information
- Purpose of processing: Processing purchases of e-cigarettes and vape accessories, handling payment data, shipping orders, invoicing, confirming orders, detecting fraud, and marketing communication based on your preferences.
- Data source: Data you enter during the order process in our online shop.
- Data collected: Full name, billing address, shipping address, payment details, email address, and telephone number.
Customer-service communication
- Purpose of processing: Providing support and customer service for orders, delivery, payments, complaints, and returns.
- Data source: Data you provide when contacting us through the contact form, email, or other communication channels.
4. Legal Bases for Data Processing
We process your personal data on the following legal bases:
- Performance of a contract: Processing is necessary to fulfill an order for e-cigarettes, e-liquids, and vape accessories, including delivery, payment, and after-sales service.
- Legal obligation: Processing may be required to meet obligations under the law, including tax and accounting regulations.
- Consent: When sending marketing content, we process data on the basis of your voluntary consent, which you may withdraw at any time.
- Legitimate interest: We process data to ensure website security, prevent fraud, and improve the quality of our services, provided that this does not infringe your fundamental rights and freedoms.
5. Purposes for Using Personal Data
We use your personal data to provide our services, including:
- Selling e-cigarettes, disposable e-cigarettes, e-liquids, and vape accessories.
- Processing payments for orders.
- Fulfilling and delivering orders.
- Handling complaints, returns, and replacements.
- Providing information about new products, promotions, and available e-liquid flavors (with consent).
- Ensuring transaction security and preventing fraud.
- Improving customer-service quality and website functionality.
6. Sharing Personal Data
We may share your personal data with external service providers to provide our services and fulfill our contractual obligations. Examples of entities with which we may share data include:
- Courier companies and carriers (for example, InPost) — to deliver orders.
- Payment processors — to complete transactions.
- IT and hosting providers — to maintain the website.
- Analytics providers (for example, Google Analytics) — to analyze website traffic.
- Public authorities — when required to meet legal obligations (for example, subpoenas or court orders).
7. Behavioral Advertising and Analytics
We may use your personal data for marketing purposes to display advertisements that may interest you. Analytics tools help us understand how users use the website, allowing us to better tailor the e-cigarette and vape-accessory range to customer needs.
For targeted advertising, we may share information about your purchases or website use to display advertisements on other platforms. You can opt out of personalized advertising in your browser settings and through tools provided by advertising providers.
8. Data Retention
When you place an order on vapesells.com, we retain your personal data for the period necessary to fulfill the order and for the period required by law, including tax and accounting regulations. Data processed on the basis of consent is retained until that consent is withdrawn.
Customer-account data is retained for the duration of our relationship and for the period required by law. After the retention period expires, the data is deleted or anonymized.
9. Cookies
Cookies are small text files stored on your device when you visit vapesells.com. We use cookies to ensure that the shop works correctly, remember preferences, analyze traffic, and display tailored advertisements.
Types of cookies used on our website:
- Functional cookies — necessary for the website to work correctly, including the shopping cart and ordering process.
- Analytics cookies — help us understand how users use the website so that we can improve its operation.
- Advertising cookies — used to display personalized advertisements for e-cigarettes and vape accessories.
- Social-media cookies — allow content to be shared on social-media services.
You can manage cookies in your browser settings, including blocking them or deleting them after the session. Disabling cookies may affect the operation of some features of our online shop.
10. Children
Our website is not intended for anyone under 18, and e-cigarettes and nicotine-containing e-liquids may be sold only to adults. We do not knowingly collect data from children or minors. If you are a parent or guardian and believe that your child has provided us with personal data, contact us so that the data can be deleted.
11. Changes to the Privacy Policy
We reserve the right to update this Privacy Policy periodically in response to changes in our business or in legal or regulatory requirements. Updated versions will be published on this page together with the date of the latest update. We encourage you to review the Privacy Policy periodically to learn about the current data-protection rules.
