Fast Delivery in 3–5 Days
Shipping from a Local Warehouse in Europe.

1. Shipping from Europe and to European Union Countries

The Vapesells online shop handles customer orders in countries across Europe. Available delivery methods are shown during checkout and depend on the delivery address, product availability, and current logistics options. Our goal is to provide fast, reliable, and transparent delivery of e-cigarettes, disposable e-cigarettes, e-liquids, and vape accessories to every customer.

All shipments are sent from a warehouse located in Europe, enabling fast delivery to customers in Europe and other European Union countries. For orders across Europe, we mainly use InPost parcel lockers and courier services, which provide convenient and fast delivery, in many cases within 24–48 hours.

2. Available Delivery Methods

Our e-cigarette shop offers the following delivery methods:

- InPost Parcel Locker — delivery to a parcel locker selected by the customer, convenient and available 24/7.

- InPost Courier — delivery to the specified address within 24–48 hours in Europe.

- DPD / DHL / UPS Express courier — for international orders and customers expecting fast delivery.

- GLS / SAMEDAY / Express One / CTT — dedicated carriers for selected European countries.

The delivery method is selected at checkout. The delivery cost depends on the selected method, shipment weight, and destination country. Exact delivery costs are shown in the cart before the order is placed.

3. Order Processing and Dispatch

Orders placed on vapesells.com are normally processed and dispatched within 1–3 business days (Monday through Friday). Remember that orders placed on weekends or public holidays will be processed on the next business day.

After an order is placed, we check that it is complete, verify the selected product variants and e-liquid flavors, and review the delivery details. The order then moves to parcel preparation. During packing, we focus on matching the products to the order, securing the shipment safely, and transferring it for further logistics handling.

During periods of high demand or increased sales, such as before holidays, order-processing times may be longer. We will notify you of any delays by email.

4. Estimated Delivery Time

We try to deliver your order as quickly as possible. Estimated delivery times depend on the destination and the selected shipping method:

Delivery time across Europe:

- InPost Parcel Locker: 24–48 hours after dispatch.

- InPost Courier: 24–48 hours after dispatch.

Delivery time to European Union countries:

- Courier delivery (DPD / DHL / UPS): 3–7 business days after dispatch.

5. Free Delivery

Vapesells offers free delivery for orders whose total value exceeds a specified amount. With free delivery, you do not pay shipping costs, allowing you to save on purchases of e-cigarettes and vape accessories. Detailed free-delivery thresholds are shown in the cart and on our shop homepage.

For orders with free delivery to selected countries, you also do not need to pay customs duties or taxes when receiving the order, so you do not have to worry about unexpected costs.

6. Shipment Tracking

After your order is dispatched, you will receive a tracking number by email. You can use the shipment number to track your parcel on the carrier’s website or a shipment-tracking platform. For InPost shipments, the tracking number lets you monitor the parcel in the InPost app and on its website.

After receiving the tracking number, please be patient. Shipment-status data can update with a delay, especially shortly after the parcel is dispatched. Shipment information is normally updated within 1–2 business days after dispatch.

7. Order Changes and Cancellations

You can cancel your order or update the shipping address at any time until the parcel has been dispatched. Once the order has been dispatched, we can no longer cancel or return it, or change the delivery address.

To cancel an order or change the delivery address, contact customer service through the contact form or by email and include the order number. Our customer-service team will help you resolve the matter quickly.

8. DDP Delivery (Duties Paid in Advance)

To make shopping easier, we offer DDP (Delivered Duty Paid) delivery to certain countries and regions. With DDP delivery, you will not need to pay additional customs or import fees when receiving the parcel because all costs are already included in the product price.

Countries with DDP delivery and their shipping methods:

- Germany, France, Belgium, the Netherlands, Luxembourg: UPS / DPD / DHL Express

- Czech Republic, Slovakia, Hungary: GLS / Express One / DPD

- Croatia, Slovenia: GLS

- Austria: DPD / GLS

- Finland, Denmark, Sweden: UPS / DPD / DHL

- Italy, Spain, Portugal: GLS / CTT

- Bulgaria, Romania: SAMEDAY / ECONT

- Greece: GENIKI TAXYDROMIKI

9. Customs Fees and Duties (Non-DDP Countries)

In countries or regions without DDP delivery, customs fees and taxes may be charged when the parcel is received. The buyer is responsible for paying all applicable taxes, duties, and customs fees. Contact your local customs office for detailed information about international orders.

Some countries or regions may also require business registration or identification during customs clearance. If you have questions about customs clearance, contact our customer-service team.

10. Damaged Shipments and Delivery Problems

If you receive a damaged shipment or a product that does not match your order, contact customer service immediately. To resolve the problem efficiently, provide the order number, a description of the situation, and photos of the damaged parcel or product.

Vapesells offers a free replacement or return in the event of product-quality problems. If a carrier loses a shipment, we make every effort to establish its status and resolve the problem as quickly as possible.

11. Delivery of Disposable E-Cigarettes and E-Liquids — What Should You Know?

When ordering disposable e-cigarettes, e-liquids, and vape accessories from Vapesells, remember the following practical delivery points:

- Safe packaging — disposable e-cigarettes and nicotine-containing e-liquids are packed in accordance with applicable transport regulations and safety standards. E-cigarette liquids are protected against leakage, and vape devices against mechanical damage.

- Discreet shipment — all parcels are sent in neutral packaging without markings that indicate e-cigarette contents, ensuring full discretion.

- Age restrictions at delivery — under the Age Policy, when delivering a shipment containing e-cigarettes or e-liquids, the courier may ask for proof that the recipient is an adult.

- Delivery address — provide the correct address and telephone number to avoid delivery problems with the carrier.

- Product availability — before dispatch, we check the availability of the selected disposable e-cigarette flavor and nicotine-strength variant to avoid delays caused by an unavailable product.

12. Frequently Asked Questions About Delivery

How long does delivery of disposable e-cigarettes take in Europe?

Delivery of disposable e-cigarettes across Europe is mainly handled by InPost and normally takes 24–48 hours from dispatch. For shipments sent before the cut-off time, the parcel may arrive on the next business day.

Can I collect my order from an InPost parcel locker?

Yes. We offer delivery to InPost parcel lockers. Select a convenient parcel locker at checkout; after dispatch, you will receive a collection code by telephone and email.

Do you ship e-cigarettes internationally?

Yes. We ship disposable e-cigarettes, e-liquids, and vape accessories to selected European Union countries and other countries. Available delivery methods and estimated times are shown during checkout.

Is delivery free?

We offer free delivery for orders whose value exceeds a specified threshold. Detailed free-delivery terms are shown in the cart before the order is placed.

What should I do if the shipment does not arrive?

If the shipment does not arrive within the expected time, contact our customer-service team. We will check its status with the carrier and inform you of the next steps. If the shipment is lost, we will issue a refund or resend the order.

13. Customer Support and Shipping Questions

Customer satisfaction is a priority at Vapesells. If you have questions about e-cigarette shipping, parcel tracking, delivery costs, customs clearance, or need additional help, contact us through the contact form or customer-service email address. Our team will be happy to help and answer all questions about orders.

Thank you for choosing the Vapesells online shop for disposable e-cigarettes, e-liquids, and vape accessories. We provide fast, secure, and transparent delivery from our warehouse in Europe directly to you.