{"id":14178,"date":"2022-09-07T13:52:26","date_gmt":"2022-09-07T11:52:26","guid":{"rendered":"https:\/\/vapesells.com\/faqs\/"},"modified":"2026-09-02T08:20:33","modified_gmt":"2026-09-02T06:20:33","slug":"cesta-pitanja","status":"publish","type":"page","link":"https:\/\/vapesells.com\/hr\/cesta-pitanja\/","title":{"rendered":"\u010cesta pitanja"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"14178\" class=\"elementor elementor-14178 elementor-23\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-1b40ec4 wd-section-stretch e-flex e-con-boxed e-con e-parent\" data-id=\"1b40ec4\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e26785c wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"e26785c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper wd-set-mb reset-last-child wd-title-color-default wd-title-style-default wd-title-size-default text-center\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h1 class=\"woodmart-title-container title wd-fontsize-l\">\u010cesta pitanja <\/h1> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"title-after_title reset-last-child wd-fontsize-xs\">\n\t\t\t\t\t<p>Dobro do\u0161li u odjeljak s \u010destim pitanjima <a href=\"https:\/\/vapesells.com\/hr\/\">Vapesells<\/a> internetske trgovine. U nastavku \u0107ete prona\u0107i odgovore na naj\u010de\u0161\u0107a pitanja o <strong>jednokratnim e-cigaretama, e-teku\u0107inama, vape teku\u0107inama, narud\u017ebama, pla\u0107anjima, dostavi, pra\u0107enju po\u0161iljaka i prigovorima<\/strong>. Ako ne mo\u017eete prona\u0107i odgovor na svoje pitanje, obratite nam se na <strong>support@vapesells.com<\/strong>. Obi\u010dno odgovaramo u roku od 24\u201348 radnih sati.<\/p>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-a387e31 e-flex e-con-boxed e-con e-parent\" data-id=\"a387e31\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4ff77b6 wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"4ff77b6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper wd-set-mb reset-last-child wd-title-color-primary wd-title-style-underlined wd-title-size-default text-left\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h2 class=\"woodmart-title-container title wd-fontsize-l\">Pra\u0107enje narud\u017ebe<\/h2> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a8dff97 e-con-full e-flex e-con e-child\" data-id=\"a8dff97\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-919248e e-con-full e-flex e-con e-child\" data-id=\"919248e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0504aa7 elementor-widget elementor-widget-wd_text_block\" data-id=\"0504aa7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<h3><strong>Kako mogu pratiti narud\u017ebu?<\/strong><\/h3><p>Nakon slanja narud\u017ebe iz na\u0161e trgovine e-cigaretama primit \u0107ete e-poruku s <strong>brojem za pra\u0107enje i<\/strong> poveznicu na web-stranicu prijevoznika. Taj broj mo\u017eete upotrijebiti za pratiti status paketa u stvarnom vremenu na web-stranici InPosta ili drugog prijevoznika. Za po\u0161iljke InPost broj za pra\u0107enje omogu\u0107uje i pra\u0107enje paketa u mobilnoj aplikaciji. Ako imate pote\u0161ko\u0107a s \u010ditanjem statusa, obratite nam se i rado \u0107emo pomo\u0107i.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b46cb44 elementor-widget elementor-widget-wd_text_block\" data-id=\"b46cb44\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<h3><strong>Kako mogu promijeniti adresu dostave nakon naru\u010divanja?<\/strong><\/h3><p><strong>Nakon slanja narud\u017ebe vi\u0161e ne mo\u017eemo promijeniti adresu dostave. Ako<\/strong> trebate promijeniti adresu, obratite nam se \u0161to je prije mogu\u0107e, prije slanja paketa , po mogu\u0107nosti e-po\u0161tom na support@vapesells.com, i navedite broj narud\u017ebe. Ako paket jo\u0161 nije poslan, promijenit \u0107emo adresu bez dodatnih tro\u0161kova.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-559a23c elementor-widget elementor-widget-wd_text_block\" data-id=\"559a23c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<h3><strong>\u0160to trebam u\u010diniti ako se izgubi moj paket koji sadr\u017ei e-cigarete?<\/strong><\/h3><p>Ako se paket izgubi u prijevozu, odmah nam se obratite putem e-po\u0161te na support@vapesells.com i navedite broj narud\u017ebe. U\u010dinit \u0107emo sve kako bismo locirati paket ili rije\u0161iti situaciju . Ako je prijevoznik izgubio po\u0161iljku, izvr\u0161it \u0107emo povrat novca ili ponovno poslati narud\u017ebu.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-550d036 e-con-full e-flex e-con e-child\" data-id=\"550d036\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-224bbe4 elementor-widget elementor-widget-wd_text_block\" data-id=\"224bbe4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<h3><strong>\u0160to trebam u\u010diniti ako moja narud\u017eba ne stigne na vrijeme?<\/strong><\/h3><p>Ako va\u0161a narud\u017eba e-cigareta ne stigne do o\u010dekivanog datuma, najprije provjerite njezin status kod prijevoznika pomo\u0107u broja za pra\u0107enje. Status po\u0161iljke ponekad se mo\u017ee a\u017eurirati sa zaka\u0161njenjem, osobito neposredno nakon slanja. Ako se problem nastavi jedan ili dva radna dana nakon o\u010dekivanog datuma, obratite se na\u0161oj korisni\u010dkoj slu\u017ebi . Provjerit \u0107emo status po\u0161iljke s prijevoznikom i pomo\u0107i rije\u0161iti situaciju.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-797c2a1 elementor-widget elementor-widget-wd_text_block\" data-id=\"797c2a1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<h3><strong>Mogu li dobiti ubrzanu dostavu e-cigareta?<\/strong><\/h3><p>Trenuta\u010dno nudimo brza standardna dostava diljem Europe putem InPosta u roku od 24\u201348 sati i dostavu u zemlje Europske unije u roku od 3\u20137 radnih dana. Ako trebate ubrzanu opciju, obratite se na\u0161oj korisni\u010dkoj slu\u017ebi. Razmotrit \u0107emo dostupne opcije i predlo\u017eiti najbolje rje\u0161enje za va\u0161u narud\u017ebu.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-8111123 e-flex e-con-boxed e-con e-parent\" data-id=\"8111123\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b67ba83 wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"b67ba83\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper wd-set-mb reset-last-child wd-title-color-primary wd-title-style-underlined wd-title-size-default text-left\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h2 class=\"woodmart-title-container title wd-fontsize-l\">Narud\u017ebe i pla\u0107anja<\/h2> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-435af5b e-con-full e-flex e-con e-child\" data-id=\"435af5b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-bd69049 e-con-full e-flex e-con e-child\" data-id=\"bd69049\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0e91e5e elementor-widget elementor-widget-wd_text_block\" data-id=\"0e91e5e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<h3><strong>Kako mogu naru\u010diti na web-stranici Vapesells?<\/strong><\/h3><p>Naru\u010divanje u na\u0161oj trgovini e-cigaretama jednostavno je: odaberite proizvode (jednokratnu e-cigaretu, e-teku\u0107inu, podove ili vape dodatke), dodajte ih u ko\u0161aricu , a zatim prije\u0111ite na naplatu, gdje \u0107ete unesite podatke za dostavu i odaberite na\u010din pla\u0107anja . Nakon potvrde narud\u017ebe primit \u0107ete potvrdnu e-poruku s informacijama o sljede\u0107im koracima.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-59442fd elementor-widget elementor-widget-wd_text_block\" data-id=\"59442fd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<h3><strong>Kako \u0107u dobiti ra\u010dun za narud\u017ebu?<\/strong><\/h3><p><strong>Ra\u010dun \u0107e se automatski poslati na va\u0161u adresu e-po\u0161te<\/strong> nakon uspje\u0161nog slanja narud\u017ebe. Ako ne primite ra\u010dun, obratite nam se na support@vapesells.com i ponovno \u0107emo ga poslati \u0161to je prije mogu\u0107e.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0cee6ab elementor-widget elementor-widget-wd_text_block\" data-id=\"0cee6ab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<h3><strong>Mogu li promijeniti narud\u017ebu nakon \u0161to je po\u0161aljem?<\/strong><\/h3><p>Nakon slanja narud\u017ebe vi\u0161e ne mo\u017eemo mijenjati njezin sadr\u017eaj (kao \u0161to su aroma jednokratne e-cigarete, ja\u010dina nikotina ili koli\u010dina). Ako narud\u017eba jo\u0161 nije poslana, obratite nam se i poku\u0161at \u0107emo izvr\u0161iti tra\u017eenu izmjenu.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-96dc538 e-con-full e-flex e-con e-child\" data-id=\"96dc538\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-801a8a3 elementor-widget elementor-widget-wd_text_block\" data-id=\"801a8a3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<h3><strong>Koji su na\u010dini pla\u0107anja dostupni?<\/strong><\/h3><p>Nudimo prakti\u010dne na\u010dine pla\u0107anja, uklju\u010duju\u0107i <strong>pouze\u0107e , <\/strong>bankovni prijenos, trenutna internetska pla\u0107anja i karti\u010dna pla\u0107anja. Pla\u0107anje pouze\u0107em zna\u010di da e-cigarete pla\u0107ate tek nakon primitka po\u0161iljke. Ova sigurna opcija jam\u010di da pla\u0107ate samo proizvode koje doista primite. Ako \u017eelite platiti putem interneta, obratite nam se i pomo\u0107i \u0107emo vam odabrati na\u010din.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f2f5fdc elementor-widget elementor-widget-wd_text_block\" data-id=\"f2f5fdc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<h3><strong>Kako mogu otkazati narud\u017ebu?<\/strong><\/h3><p>Ako \u017eelite otkazati narud\u017ebu e-cigareta, obratite <strong>nam se \u0161to je prije <\/strong>mogu\u0107e putem e-po\u0161te i navedite broj narud\u017ebe. Ako je narud\u017eba ve\u0107 poslana, ne\u0107emo je mo\u0107i otkazati , ali mo\u017eemo razgovarati o povratu nakon \u0161to primite po\u0161iljku.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-e939ddb e-flex e-con-boxed e-con e-parent\" data-id=\"e939ddb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a8fd5da wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"a8fd5da\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper wd-set-mb reset-last-child wd-title-color-primary wd-title-style-underlined wd-title-size-default text-left\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h2 class=\"woodmart-title-container title wd-fontsize-l\">Podr\u0161ka i prigovori<\/h2> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c0d5c5f e-con-full e-flex e-con e-child\" data-id=\"c0d5c5f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-a8cbb18 e-con-full e-flex e-con e-child\" data-id=\"a8cbb18\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1e8054e elementor-widget elementor-widget-wd_text_block\" data-id=\"1e8054e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<h3><strong>Kako mogu podnijeti prigovor zbog neispravne e-cigarete ili e-teku\u0107ine?<\/strong><\/h3><p>Ako primite neispravan proizvod \u2014 jednokratnu e-cigaretu s proizvodnim nedostatkom ili e-teku\u0107inu pogre\u0161ne arome \u2014 obratite <strong>nam se u roku od sedam<\/strong> dana od primitka . Mi snosimo tro\u0161kove dostave i odgovorni smo za povrat ili zamjenu proizvoda. Navedite broj narud\u017ebe, opis nedostatka i fotografije proizvoda kako bismo br\u017ee procijenili slu\u010daj.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0228674 elementor-widget elementor-widget-wd_text_block\" data-id=\"0228674\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<h3><strong>Koji uvjeti jamstva vrijede za proizvode?<\/strong><\/h3><p><strong>Svi proizvodi koje nudi Vapesells obuhva\u0107eni su tromjese\u010dnim jamstvom.<\/strong> Ako se tijekom tog razdoblja pojavi problem s jednokratnom e-cigaretom, e-teku\u0107inom ili vape ure\u0111ajem, obratite nam se i rije\u0161it \u0107emo ga u skladu s uvjetima jamstva.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-19d3261 elementor-widget elementor-widget-wd_text_block\" data-id=\"19d3261\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<h3><strong>Kako mogu podnijeti prigovor na uslugu ili proizvod?<\/strong><\/h3><p>Ako niste zadovoljni uslugom ili proizvodom, obratite nam se. U\u010dinit \u0107emo sve kako bismo problem rije\u0161ili \u0161to je prije mogu\u0107e. Navedite broj narud\u017ebe i opis situacije kako bismo br\u017ee prona\u0161li rje\u0161enje.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9900590 e-con-full e-flex e-con e-child\" data-id=\"9900590\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f0a52ae elementor-widget elementor-widget-wd_text_block\" data-id=\"f0a52ae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<h3><strong>Kako mogu vratiti neispravan proizvod?<\/strong><\/h3><p>Ako primite neispravnu e-cigaretu ili vape dodatak, odmah <strong>nam se<\/strong> obratite na support@vapesells.com. Organizirat \u0107emo besplatan povrat i zamjenu i snositi tro\u0161kove povratne dostave.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3c6760a elementor-widget elementor-widget-wd_text_block\" data-id=\"3c6760a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<h3><strong>Kako mogu kontaktirati korisni\u010dku slu\u017ebu?<\/strong><\/h3><p>Ako imate pitanja o e-cigaretama, e-teku\u0107inama, <strong>narud\u017ebama, dostavi ili pla\u0107anjima , obratite <\/strong>nam se e-po\u0161tom na support@vapesells.com . Obi\u010dno odgovaramo u roku od 24\u201348 radnih sati, od ponedjeljka do petka.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-a5ba7af e-flex e-con-boxed e-con e-parent\" data-id=\"a5ba7af\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0c48c50 wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"0c48c50\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper wd-set-mb reset-last-child wd-title-color-primary wd-title-style-underlined wd-title-size-default text-left\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h2 class=\"woodmart-title-container title wd-fontsize-l\">Povrat proizvoda<\/h2> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e35a69c e-con-full e-flex e-con e-child\" data-id=\"e35a69c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-57b02c5 e-con-full e-flex e-con e-child\" data-id=\"57b02c5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-600f8c5 elementor-widget elementor-widget-wd_text_block\" data-id=\"600f8c5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<h3><strong>Kako mogu vratiti proizvod zbog nedostatka u kvaliteti?<\/strong><\/h3><p>Proizvodi s nedostacima u kvaliteti (na primjer jednokratna e-cigareta s proizvodnim nedostatkom) mogu se vratiti u <strong>roku od sedam dana od primitka <\/strong>. Obratite nam se radi dogovora o povratu ili zamjeni. Mi snosimo tro\u0161kove povrata.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5a22c69 elementor-widget elementor-widget-wd_text_block\" data-id=\"5a22c69\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<h3><strong>Kako mogu vratiti proizvod ako mi se ne svi\u0111a?<\/strong><\/h3><p>Povrate prihva\u0107amo samo za neispravne proizvode ili proizvode s nedostatkom kvalitete. U drugim slu\u010dajevima (na primjer, ako se predomislite o aromi jednokratne e-cigarete) obratite nam se. Razgovarat \u0107emo o dostupnim opcijama i prona\u0107i najbolje rje\u0161enje.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1c321e9 elementor-widget elementor-widget-wd_text_block\" data-id=\"1c321e9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<h3><strong>Koliko traje obrada povrata novca?<\/strong><\/h3><p>Nakon primitka vra\u0107enog proizvoda, <strong>povrat novca obradit \u0107emo u roku od 7\u201314 radnih dana<\/strong>, ovisno o na\u010dinu pla\u0107anja. Ako nakon tog razdoblja ne primite povrat novca, obratite nam se i provjerit \u0107emo status transakcije.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7e5632e e-con-full e-flex e-con e-child\" data-id=\"7e5632e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-17d072c elementor-widget elementor-widget-wd_text_block\" data-id=\"17d072c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<h3><strong>Mogu li dobiti povrat novca?<\/strong><\/h3><p>Da. Ako proizvod ispunjava uvjete povrata i nalazi se u izvornom stanju, primit \u0107ete puni povrat novca. Povrat novca obra\u0111ujemo nakon \u0161to primimo vra\u0107eni proizvod, istim na\u010dinom pla\u0107anja koji je upotrijebljen za narud\u017ebu.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e875921 elementor-widget elementor-widget-wd_text_block\" data-id=\"e875921\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<h3><strong>Koji uvjeti vrijede za povrat novca za neispravne proizvode?<\/strong><\/h3><p>Ako je proizvod neispravan, snosimo tro\u0161kove povrata i vra\u0107amo puni iznos nakon primitka vra\u0107enog proizvoda. U povratnu po\u0161iljku uklju\u010dite broj narud\u017ebe kako biste ubrzali postupak.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-7b864da e-flex e-con-boxed e-con e-parent\" data-id=\"7b864da\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-41bf17d wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"41bf17d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper wd-set-mb reset-last-child wd-title-color-primary wd-title-style-underlined wd-title-size-default text-left\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h2 class=\"woodmart-title-container title wd-fontsize-l\">Odabir e-cigarete i pitanja o proizvodima<\/h2> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-78e8418 e-con-full e-flex e-con e-child\" data-id=\"78e8418\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-25cd4f4 e-con-full e-flex e-con e-child\" data-id=\"25cd4f4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6d3cbae elementor-widget elementor-widget-wd_text_block\" data-id=\"6d3cbae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<h3><strong>Kako odabrati pravu jednokratnu e-cigaretu?<\/strong><\/h3><p>Odabir jednokratne e-cigarete ovisi o nekoliko \u010dimbenika: <strong>broju povla\u010denja, ja\u010dini nikotina, aromi i prora\u010dunu<\/strong>. U na\u0161oj trgovini navodimo detaljne specifikacije svakog proizvoda, uklju\u010duju\u0107i broj povla\u010denja (na primjer 50K, 80K ili 120K), kapacitet e-teku\u0107ine, ja\u010dinu nikotina i dostupne arome. Usporedite modele i odaberite onaj koji vam odgovara. Ako trebate pomo\u0107, obratite se na\u0161oj korisni\u010dkoj slu\u017ebi.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a5a1551 elementor-widget elementor-widget-wd_text_block\" data-id=\"a5a1551\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<h3><strong>Prodajete li e-cigarete maloljetnicima?<\/strong><\/h3><p> <a href=\"https:\/\/vapesells.com\/hr\/dobna-politika\/\">Ne. Prema va\u017ee\u0107em europskom i lokalnom pravu e-cigarete i e-teku\u0107ine koje sadr\u017ee nikotin prodajemo samo odraslima u dobi od najmanje 18 godina. <\/a>Pro\u010ditajte na\u0161u Dobnu politiku za pojedinosti o postupku provjere dobi.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cc83cbe e-con-full e-flex e-con e-child\" data-id=\"cc83cbe\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bad2ed4 elementor-widget elementor-widget-wd_text_block\" data-id=\"bad2ed4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<h3><strong>Mogu li se jednokratne e-cigarete puniti?<\/strong><\/h3><p>Neki modeli jednokratnih e-cigareta mogu se puniti , \u0161to omogu\u0107uje dulju upotrebu ure\u0111aja. U svakom opisu proizvoda navedeno je mo\u017ee li se model puniti te njegov kapacitet e-teku\u0107ine i broj povla\u010denja. Prije kupnje provjerite specifikacije proizvoda kako biste odabrali model koji odgovara va\u0161im potrebama.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e55dd0f elementor-widget elementor-widget-wd_text_block\" data-id=\"e55dd0f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<h3><strong>Je li dostava e-cigareta diskretna?<\/strong><\/h3><p>Da. Sve po\u0161iljke \u0161aljemo u <strong>neutralno, diskretno pakiranje<\/strong> bez oznaka koje upu\u0107uju na sadr\u017eaj e-cigarete. Pojedinosti o pakiranju i dostavi dostupne su u Pravilima dostave.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-deadd01 e-flex e-con-boxed e-con e-parent\" data-id=\"deadd01\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e48e841 elementor-widget elementor-widget-wd_text_block\" data-id=\"e48e841\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<h3>Kontakt<\/h3><p>Niste prona\u0161li odgovor na svoje pitanje? Obratite nam se: - E-po\u0161ta: support@vapesells.com - Radno <strong>vrijeme: Ponedjeljak\u2013petak, 9:00\u201318:00<\/strong><\/p><p><strong>-<\/strong> Vrijeme odgovora:\u00a0 <strong>uobi\u010dajeno 24\u201348<\/strong> radnih sati<\/p><p>Kupujte na Vapesellsu jednokratne e-cigarete, e-teku\u0107ine, podove i vape dodatke po konkurentnim cijenama, uz brzu dostavu InPostom diljem Europe.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-003b2c4 e-con e-atomic-element e-flexbox-base \" data-id=\"003b2c4\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"003b2c4\">\n    \t\t\t<p class=\"e-paragraph-base\" data-interaction-id=\"f3c405b\"><a href=\"https:\/\/vapesells.com\/hr\/trgovina\/\" target=\"_self\" class=\"e-paragraph-link-base\">\n\t\tBrowse the Shop\n\t<\/a><\/p>\n\t\t\t\t\t<p class=\"e-paragraph-base\" data-interaction-id=\"9b855fc\"><a href=\"https:\/\/vapesells.com\/hr\/pravila-dostave\/\" target=\"_self\" class=\"e-paragraph-link-base\">\n\t\tPregledajte pravila dostave\n\t<\/a><\/p>\n\t\t\t\t\t<p class=\"e-paragraph-base\" data-interaction-id=\"0ce6ffa\"><a href=\"https:\/\/vapesells.com\/hr\/kontakt\/\" target=\"_self\" class=\"e-paragraph-link-base\">\n\t\tObratite se podr\u0161ci\n\t<\/a><\/p>\n\t\t\n<\/div>\n\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>FAQ Welcome to the FAQ section of the Vapesellsonline shop. Below you will find answers to the most frequently asked<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-14178","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/vapesells.com\/hr\/wp-json\/wp\/v2\/pages\/14178","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vapesells.com\/hr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/vapesells.com\/hr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/vapesells.com\/hr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/vapesells.com\/hr\/wp-json\/wp\/v2\/comments?post=14178"}],"version-history":[{"count":3,"href":"https:\/\/vapesells.com\/hr\/wp-json\/wp\/v2\/pages\/14178\/revisions"}],"predecessor-version":[{"id":31455,"href":"https:\/\/vapesells.com\/hr\/wp-json\/wp\/v2\/pages\/14178\/revisions\/31455"}],"wp:attachment":[{"href":"https:\/\/vapesells.com\/hr\/wp-json\/wp\/v2\/media?parent=14178"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}